ETCMC FAQ
Frequently Asked Questions
Find answers to common questions about ETCMC tokens, software, NFTs, and more.
Token Questions
I have claimed my tokens, when can I expect them?
Normally, the tokens will reach your wallet within 1-2 days. If your tokens haven't arrived after 5 days, please open a ticket.
How do I add ETCPOWv2 to MetaMask?
You can add the ETCPOWv2 token to MetaMask by importing the contract on the Ethereum Classic network.
ETCPOWv2 contract address:
Full step-by-step tutorial: https://status.etcmc-monitor.org/tutorials/add-etcpowv2-etc-to-metamask
Software Questions
Can I run multiple client software programs on one PC?
One software instance per operating system. Of course, it would be possible to have multiple VMs on one PC or to run the software in a Docker container, but we do not offer support for this.
Are ETCMCv2 software license NFTs valid for a lifetime?
No. ETCMCv2 licenses are issued as ERC-721 NFTs and have a limited validity period.
License validity:
- Default validity: 12 months
- One-time renewal: +6 months
- Maximum lifetime: 18 months total
- Expiration: automatic NFT burn
A valid license NFT is required to operate a node and earn ETCPOWv2 rewards.
NFT Questions
How to import my NFT in MetaMask (Ethereum Classic)?
To view your NFT in MetaMask, make sure you are using the Ethereum Classic network first. Then add the NFT contract and your token ID manually.
Steps (MetaMask Mobile / Extension):
- Open MetaMask and switch to Ethereum Classic.
- Go to the NFTs tab (or Collectibles in some versions).
- Tap/click Import NFT.
- Paste the NFT contract address.
- Enter the Token ID (the NFT’s unique number).
- Confirm to import. The NFT should appear in your list.
Tip: You can usually find the contract address and token ID in the transaction details of your mint/purchase, or on the marketplace where you minted/bought the NFT.
What are the benefits of being a member (holding a DAO NFT)?
Holding a valid DAO NFT gives you enhanced governance rights and staking advantages within the ETCMC ecosystem.
- DAO voting: DAO NFT holders can participate in governance voting (proposal decisions).
- Enhanced voting power: Your vote has increased weight compared to non-holders.
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Bonus APY on ETCPOWv2 staking: DAO NFT holders receive an additional APY bonus depending on the staking duration:
- 3 months: +3% bonus APY
- 6 months: +6% bonus APY
- 12 months: +9% bonus APY
Note: Benefits apply only to valid DAO NFTs and may expand over time as the ecosystem grows.
DEX Questions
What are the trade fees on ETCMCv2 DEX?
On ETCMCv2 DEX, a decentralized exchange, there are trade fees of 0.25%
Support Questions
How long will it take for my ticket to be processed (resolved)?
The processing time for your ticket depends on its nature and complexity. We aim to resolve simple issues within a few working days. More complex issues or those requiring further investigation may take longer.
My ticket number is XXXX. When will it be answered?
Tickets are answered on a "first come, first served" basis. Please provide as many details as possible in your ticket to expedite the processing.
My ticket disappeared!
Hover your mouse over the ticket area on your computer, and it will reappear.
Other Questions
How can I participate in DAO voting?
Only eligible NFT holders can participate in DAO voting. You can mint random NFTs here, or you can buy some from our Marketplace.